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Solaira All Season Residential/Commercial Outdoor Quartz Infrared Patio Heater (120 or 240 Volts)
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These heaters warm like the sun, in other words, they warm the people and objects and not the air between making it the only form of heat that does not blow away. These heaters emit both radiant heat and a pleasant golden light.
In a 6' x 6' area we estimate that there is an apparent temperature rise of 15 Degrees F. If you are located anywhere outside of that area it will result in you feeling a smaller apparent temperature rise. For areas larger than 6' x 6' you should consider purchasing more than one heater to effectively cover the area. For areas larger than 6' x 6' we strongly suggest using multiple heaters strategically placed to allow even infrared heat distribution. If you have any questions regarding the number of heaters and placement please do not hesitate to contact our sales department for technical assistance.
Maintenance In the event of heater failure contact us in the first instance. For spare parts or advice, please contact us. · PLEASE FOLLOW THE FOLLOWING MAINTENANCE PROCEDURES TO ATTAIN MAXIMUM PERFORMANCE AND EMITTER LIFE. FAILURE TO FOLLOW MAINTENANCE PROCEDURE WILL VOID WARRANTY · Disconnect the power before commencing any maintenance procedure including cleaning. · To ensure optimum heat effectiveness, it is recommended that after the heater has been used approximately 80-100hrs, the front glass is opened and both the front glass and the reflector are wiped with a lint-free cloth before resealing. · If at any time, a white deposit is seen on the inside of the glass or on the reflector, either or both should be cleaned with a lint-free cloth. Heating element failure due to lack of fixture maintenance are not warrantable and are distinguishable from lack of maintenance by test procedure. Any Heating element being submitted for warranty must be returned for analysis prior to claim being processed. · The heater is supplied with a toughened safety glass. In the unlikely event that this should become cracked, please contact us for an immediate replacement. Important: Please follow the maintenance instructions above. This specifically includes the requirement that you remove white dust accumulation that “could” occur during the initial 80 - 100 hours of use. If this maintenance does not occur, the white dust will essentially “Powder coat” itself to the emitter and WILL reduce the life of the emitter (by as much as 60% based on operating conditions). This maintenance is generally only required once as the initial oxidation only occurs once. The heat emitter is designed to last for 1000 hours with proper care and maintenance (Please note that your individual usage pattern and location will have some affect on the maintenance requirements and heating element life). Failure could occur within the first 80 - 100 hours should there be no maintenance completed (one or more times removal of dust.) Failure due to manufacturing process (Philips) will be evident within this time frame and are covered under warranty.
Warranty Primary fixture, wiring and connections are warranted to be free of manufacturers defects for a period of 1 year from the date of purchase. Heat Emitter (Philips HeLeN Bulb) when used for Consumer/Household Applications are warranted for a period of 365 days from the date of purchase. (12-month limited warranty on bulb.) Heat Emitter (Philips HeLeN Bulb) when used for Non-Residential Applications are warranted for a period of 30 days from the date of purchase. (1-month limited warranty on bulb) (In a non-residential application where the heater could be used more frequently, the heat emitter may not last 12 months and should be treated as a consumable item not covered by warranty.) *This warranty is not applicable to fixtures have been installed incorrectly, altered from original design or have been used for applications other then the intended purpose **Please follow safety precautions in the instruction manual before opening and cleaning the Solaira Heater. Please ensure that you do not touch the heating element in any location other then near the ceramic ends.
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